Private preview
Prepared for Peter & Paul's Hospitality Group
Paramount's new virtual concierge. She greets every caller like a guest of honour, learns what they're celebrating, and books a callback with your events team, even when every line is busy or the office is closed.
Tap the red phone and allow your microphone. Speak to her like a caller planning an event.
Not sure what to say? See what to ask her ↓How she works
Your office phone can keep ringing first, as it does today. If nobody can pick up, Sofia answers right away, with the same warmth your team would.
Asks their name, celebrates their occasion, and makes them feel looked after from the first second.
Event type, preferred date, flexibility, guest count, ceremony, cultural traditions, all in a natural conversation.
Schedules a callback with your events specialist and confirms their phone and email. Short-notice events are flagged as urgent.
Try to trip her up
Sofia only speaks from Paramount's own information. When something needs your team, she says so gracefully instead of guessing.
Is Saturday, June 12th available?
She never promises a date. Your specialist checks it personally.
How much is a wedding for 200 guests?
No made-up numbers. Pricing is tailored by your sales team.
Can you do a birthday for 10 people?
No yes or no she can't back up. She captures it for your team to advise.
Tell me about the New Year's Eve gala.
She knows your published events, down to the table-of-12 offer.
She knows the house
Sinatra, Hudson, Eastwood, Taylor and Monroe. The wedding package, the upgrades, the late-night stations, your sister venues and your family of companies.
Her promise
Your turn
Two minutes is all it takes to hear how your callers would be welcomed.